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Refresh - Aesthetics & Wellness

Updated 2026-10-17 · 7,592 reviewed · 155 listed · Scored from 987 Google reviews · How we rank ›

4.6(987) 79 composite score See reviews on Google ✓ Google-verified
Anti-Aging & Wellness CenterMen's Hormone Health ClinicHormone Replacement Therapy (General/Women's)
Refresh - Aesthetics & Wellness
Location
Brandon
Services
Anti-Aging & Wellness Center, Men's Hormone Health Clinic, Hormone Replacement Therapy (General/Women's)
Reviews
987
Ranking
#69 in Anti-Aging & Wellness Center
Best for
Clients wanting injectables or laser with a friendly team in Brandon

Business data from Google Business Profile, checked 2026-10-17. Facts from the business's own website were fetched 2026-10-17.

What do customers say?

Most reviewers describe warm, patient staff and good results from laser and injectable work. Emily comes up often as a tech who explains things well. Several 5-star reviews are short, so detail is thin.

Negative reviews focus on the switch from Ideal Image. One reviewer lost prepaid DiamondGlow facials after the change. Another reported a rude billing contact and a Botox reaction. One reviewer said the Tampa site was better.

Praised for
  • Friendly, kind staff
  • Emily praised as attentive tech
  • Good results from injectables and laser
  • Patient, unhurried visits
Watch-outs
  • Expired package sessions after a change in ownership
  • Billing and payment messages felt harsh
  • Botox reaction and a rude front-office manager
friendly-staffknowledgeable-providerpersonalized-treatment-planbilling-issuespushy-upselling
Best for: Clients wanting injectables or laser with a friendly team in Brandon
Think twice if: Prepaid packages were lost after a company transition. Billing contact has drawn complaints about tone.

What stands out?

  • Warm, patient staff
  • Wide menu of aesthetic and wellness services
  • Listed as open seven days
  • Named techs praised by reviewers

Worth knowing

  • Emily is named in several reviews as a friendly, informative tech
  • Lisa and Arianna praised for explaining results
  • Reviewer mentions a VIP membership program
  • Website lists hormone optimization and medical weight loss
  • Website says it has board-certified surgeons

What reviews say by service

Men's Hormone Health Clinic
Only one review mentions hormone optimization indirectly; no direct feedback on men's hormone care.
Anti-Aging & Wellness Center
Reviewers praise Botox, filler, Ultherapy, HydraFacial, and B12 or IV visits.
Hormone Replacement Therapy (General/Women's)
No review text speaks to hormone replacement therapy.

How it compares

  • Rated 4.6 against a 4.86 average across the 136 anti-aging & wellness center businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 74
Review volume 100
Review recency 100
Review sentiment 51
Profile completeness 100
Verification 30

Rating breakdown

5
863
4
20
3
10
2
14
1
80

Frequently asked questions

Is Refresh in Brandon open on weekends?
Its Google listing shows opening hours for seven days a week.
Does Refresh offer Botox and fillers?
Reviewers mention Botox, Daxxify, and filler visits. The website lists injectables including neurotoxins and dermal fillers.
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Patients describe a warm, friendly team that takes time to explain things. Many reviewers return after a first visit and say they feel at ease. Staff help people set goals and plans that fit their budget. Facial treatments get the most praise, with one aesthetician named again and again for relaxing, effective facials. Reviewers also mention weight loss work, Botox visits, and a clinic that offers many services. One reviewer noted road construction nearby but still called the team the best.

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Dr. Ericsson and her team deliver strong results with HRT, testosterone therapy, and weight loss programs; patients praise personalized care and genuine attention. However, some report aggressive follow-up contact divides new from existing customers, hidden lab fees, unclear medication storage instructions, and a sales-focused atmosphere that can feel clinical rather than wellness-oriented. Most reviewers feel heard and see measurable health gains within months. Jamari and Lindsey specifically earned recognition for their knowledge and patience. The facility works well for people comfortable with direct medical intervention but want ongoing hormone monitoring. First-time phone inquiries get fast slots; existing patient callbacks are slower.

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Last updated 2026-10-17