Laura's laser work and anti-aging treatments draw consistent praise: clients see dramatic skin improvements and hair removal results, backed by knowledgeable, caring service. The facility runs cleanly and on schedule. However, recent accounts describe pushy dosing, billing mishaps, and an owner who dismisses valid complaints rather than resolve them, suggesting patient care has shifted from their earlier reputation.
Hormone therapy clients report initial success but note they had to self-direct their own protocol adjustments. One long-term patient left after receiving different services than promised and experiencing dismissive follow-up. The business excels at aesthetic procedures but shows cracks in medical consultation and problem-solving.
Patients consistently praise named staff members (Greg, Sam, Taylor, Patrick, Dr. Jacquemin) for clear explanations, quick responses, and customized protocols. Long-term clients report reliable service and swift resolution when issues arise, with particular strength in guiding new patients through intake, bloodwork, and ongoing care.
Staff like Alexandra, Isha, and Adriana earn consistent five-star praise for skill, composure, and making clients feel at ease during IV placement. The mobile service turns emergency hydration into a house call, while the Crafts clinic offers both walk-in sessions and custom treatment options explained in detail. Reviewers report quick scheduling, timely arrivals, and high-touch follow-up across group events and individual treatments. Pricing ranges from $249 to $389+ for specialty therapies, with no complaints about value or billing raised in any review.
Five long-term patients and recent visitors consistently praise Dr. Shabana's approachability and staff warmth, especially Katherine's coordination. One dissatisfied patient reported a $3000 upfront charge, long delays in follow-up, and feeling the doctor misrepresented his scope of care beyond hormone therapy. Evidence is limited to eight Google reviews with no specifics on TRT protocols, pellet insertion, or anti-aging services.
Last updated 2026-08-10