Three-year patients and newcomers alike praise the knowledgeable staff and efficient care, with several noting TRT as life-changing. One new patient had scheduling confusion over insurance eligibility, but staff (specifically Macy) addressed the concern and explained their Medicare restrictions are legal, not policy.
Most patients report sustained energy, libido, and mood gains under Dr. Berman's TRT protocol over years. One reviewer felt dismissed in a telehealth consultation and was steered toward clomid instead of testosterone, prompting them to switch providers.
Long-term patients consistently report feeling heard and supported, with staff who explain treatment clearly and remain flexible with appointments. Most describe renewed energy and relief from hormonal symptoms over years of care. However, one patient documented a serious medical event following pellet implantation: heavy bleeding, anemia, and hospitalization for a non-menopausal woman, with the provider reportedly minimizing her concerns despite worsening symptoms. This stark incident raises questions about patient screening, informed consent, and follow-up protocols for pellet therapy. While the majority of reviews reflect satisfaction, that single grave adverse event and the documented dismissal of complications cannot be overlooked when considering whether pellet therapy is appropriate for your situation.
Staff consistently deliver attentive care tailored to individual needs, with named therapists like Rebeka, Delana, and Veronica earning specific praise for skilled massage work. Reviewers value the relaxed atmosphere, competitive pricing, and absence of upselling-many report tangible improvements in pain and tension.
Last updated 2026-08-10